Refund policy
At SEVERAL, customer satisfaction is important to us. Please read our policy carefully before placing an order.
Returns
We accept returns within 7 days after receiving your order.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in its original packaging.
- Proof of purchase is required.
Non-returnable items
Certain items cannot be returned:
- Worn or damaged products
- Products damaged after delivery
- Final sale items
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Exchanges
We only replace items if they are defective, damaged, or if the wrong item/size was sent.
Return Shipping
Customers are responsible for return shipping costs unless the mistake was from our side.
Contact
For return requests, contact us at:
several.ma257@gmail.com